Effective date: October 27, 2025
1. Who we are
Nordbound Studio (“we”, “us”, “our”) operates the website https://www.nordboundstudio.com for prospective and current clients of our game development services.
Contact for privacy: betoschaan@gmail.com
2. What we collect
We collect the following categories of personal data:
- Identifiers: name, email address, phone number (when you submit our contact forms).
- Usage & device data (via Google Analytics and Google Ads): IP address, approximate location, device/browser information, pages viewed, events (e.g., clicks), referrers, session IDs, and timestamps.
3. How we collect
- Directly from you: when you fill out contact forms.
- Automatically: through cookies, pixels, and similar technologies placed by Google Analytics and Google Ads.
4. Why we use your data (Purposes & Legal Bases under LGPD)
- Customer support & responding to inquiries (Art. 7, V – execution of contracts or preliminary procedures at the request of the data subject; and Art. 7, IX – legitimate interests).
- Sending quotes/proposals (Art. 7, V – contractual/pre-contractual necessity; and/or Art. 7, IX – legitimate interests).
- Analytics & site performance (Art. 7, IX – legitimate interests) to understand traffic and improve our website and services.
Marketing: You indicated “no consent opt-in for marketing.” We therefore do not use your personal data for email/SMS/WhatsApp marketing campaigns. If this changes, we will request proper opt-in and update this Policy.
5. Cookies & tracking
We use cookies and similar technologies to:
- measure traffic, performance, and behavior on our site (Google Analytics), and
- support advertising infrastructure (Google Ads; even if we are not actively remarketing, Google may place technical cookies).
You can manage cookies in your browser settings. Some browsers offer global privacy controls (e.g., “Do Not Track”); behavior may vary by browser.
6. Sharing & processors
We share personal data with service providers (“operators” under the LGPD) strictly to run our website and respond to you:
- Google (Google Analytics, Google Ads, Google Workspace/Gmail) – analytics, ads infrastructure, email hosting.
These providers process data according to our instructions and applicable contracts.
7. International transfers
Our providers may process and store data outside Brazil (e.g., in the United States or European Union). Where required, we rely on applicable LGPD international transfer mechanisms and provider contractual safeguards to protect your data.
8. Data retention
- Contact form data (name, email, phone) & correspondence: kept indefinitely unless you request deletion or we no longer need it.
- Analytics data: retained per our tools’ default or configured periods.
We will delete or anonymize data when it is no longer necessary for the purposes described above or upon your valid request.
9. Security
We implement reasonable technical and organizational measures, including:
- HTTPS/TLS across our website,
- Backups (where applicable via our providers).
No method of transmission or storage is 100% secure; we strive to protect your data but cannot guarantee absolute security.
10. Your rights (LGPD)
Under the LGPD, you may request:
- Confirmation of processing and access to your data.
- Correction of incomplete, inaccurate, or outdated data.
- Anonymization, blocking, or deletion of unnecessary or excessive data.
- Portability to another provider (where applicable).
- Deletion of personal data processed with your consent (when consent is the legal basis).
- Information about sharing with public and private entities.
- Review of decisions solely based on automated processing (if applicable).
- Revocation of consent (if we rely on consent in the future).
How to exercise your rights: email betoschaan@gmail.com. We may need to verify your identity before fulfilling your request.
11. Children’s privacy
Our site and services are not directed to children. We do not knowingly collect data from children. If you believe a child provided personal data to us, contact us to request deletion.
12. Automated decision-making
We do not perform decisions that produce legal or similarly significant effects solely based on automated processing.
13. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.
14. Changes to this Policy
We may update this Policy to reflect operational, legal, or regulatory changes. If changes are material, we will provide a prominent notice on our website and update the Effective date above.
15. Contact
For questions or to exercise your rights, contact: betoschaan@gmail.com